Date of last update: August 2025
1. Introduction
Annie Sloan Australia Pty Ltd respects your privacy and complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles. This policy explains how we collect, use, and manage your personal information.
2. Information We Collect
- Contact details (name, address, phone, email)
- Account info (username, password, order history)
- Payment details (card info, billing address)
- Business details (for trade accounts)
- Technical data (IP address, browser type, pages viewed)
- Marketing preferences
Sensitive info is collected only with your consent or as required by law.
3. How We Collect Your Information
Directly from you via account creation, purchases, newsletters, contact, promotions, and automatically via cookies and analytics.
4. How We Use Your Information
To process orders, provide support, manage accounts, send marketing (with consent), improve our services, and prevent fraud.
5. Disclosure of Your Information
Shared with service providers, affiliated companies (including Annie Sloan Interiors Ltd UK), and legal authorities as required. We do not sell your personal data.
6. Overseas Disclosure
Some data may be transferred overseas with safeguards to comply with Australian Privacy Principles.
7. Security
We take reasonable measures to protect your data but cannot guarantee internet transmission security.
8. Access and Correction
You may request access or correction of your personal data by contacting us.
9. Cookies and Tracking
Cookies help improve your experience. You can adjust your browser settings, but some website features may be affected.
10. Direct Marketing
Marketing communications are sent with your consent or reasonable expectation. You can unsubscribe anytime.
11. Changes to This Policy
Updates will be posted with a revised date.
12. Contact Us
Email: support@anniesloan.com.au
Phone: (08) 8123 5176